Cocomora respects the privacy of the visitors of the Website, particularly the rights of visitors regarding the automated processing of personal data. In full transparency with our customers, we have therefore formulated and implemented a policy concerning these processes, their purposes, as well as the opportunities for individuals to exercise their rights as effectively as possible.

For any additional information on the protection of personal data, please consult the Data Protection Authority’s website: https://autoriteitpersoonsgegevens.nl/en.

Until you accept the use of cookies and other tracking systems on the website, we will not place any non-anonymized analytical cookies and/or tracking cookies on your computer, mobile phone, or tablet. By continuing to visit the Website, you accept the following user terms.

The current version of the privacy statement available on the Website is the only version applicable while you visit the Website, until a new version replaces it.

Article 1 – Legal Provisions

  1. Website (hereinafter also referred to as “the Website”): Cocomora
  2. Responsible for the processing of personal data (hereinafter: “the Controller”): Cocomora, Bos en Lommerplein 280, 1055RW Amsterdam, Chamber of Commerce number: 77211979.

Article 2 – Access to the Website

Access to and use of the Website is strictly personal. You will not use this website, nor the data and information provided on it, for commercial, political, or advertising purposes, nor for any commercial offers, and particularly not for unsolicited electronic offers.

Article 3 – Website Content

All trademarks, images, texts, comments, illustrations, (animated) images, video clips, sounds, as well as all technical applications that may be used to make the website function, and more generally, all components used on this site, are protected by law by intellectual property rights. Any reproduction, repetition, use, or modification, in any way, of all or only part of it, including the technical applications, without prior written permission from the Controller, is strictly prohibited. Failure of the Controller to take immediate action against any breach cannot be construed as implicit consent or waiver of prosecution.

Article 4 – Website Management

For proper website management, the Controller may at any time:

  • restrict, interrupt, or suspend access to a particular category of visitors to all or part of the Website
  • remove any information that may disrupt the functioning of the website or that conflicts with national or international legislation or internet etiquette
  • temporarily make the website unavailable in order to carry out updates

Article 5 – Responsibilities

The Controller is not responsible for failures, malfunctions, difficulties, or interruptions in the functioning of the Website, resulting in the Website or one of its functionalities not being accessible. The way you connect to the Website is your own responsibility. You must take all appropriate steps to protect your equipment and data from, among other things, virus attacks on the internet. You are also responsible for the websites and data you consult on the internet.
The Controller is not liable for any legal actions taken against you:

  • due to the use of the Website or services accessible via the internet
  • for violating the terms of this privacy policy

The Controller is not responsible for any damage that you, third parties, or your equipment incur as a result of your connection to or use of the Website. You will refrain from any action against the Controller as a result.
If the Controller becomes involved in a dispute as a result of your use of this Website, they are entitled to recover from you any damage they suffer and will continue to suffer as a result.

Article 6 – Data Collection

Your data is collected by Cocomora. Personal data refers to any information about an identified or identifiable natural person; an identifiable person is considered a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more elements characteristic of the physical, physiological, genetic, psychological, economic, cultural, or social identity.
The personal data collected on the Website is mainly used by the Controller to maintain relationships with you and, if necessary, to process your orders.

Article 7 – Your Rights Concerning Your Data

Under Article 13 paragraph 2 sub b GDPR, everyone has the right to access, rectify, or delete their personal data or restrict the processing thereof, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting us at info@cocomora.com.
Each request must be accompanied by a copy of a valid identity document, on which you have signed, and by mentioning the address at which we can contact you. You will receive a response to your request within 1 month after the request has been submitted. Depending on the complexity and number of requests, this period may be extended by 2 months if necessary.

Article 8 – Processing of Personal Data

In case of any breach of any law or regulation, of which the visitor is suspected and for which the authorities need personal data collected by the Controller, these will be provided to them upon an explicit and reasoned request from those authorities, after which these personal data will no longer be protected by the provisions of this privacy statement.
If certain information is necessary to gain access to specific features of the Website, the Controller will indicate the mandatory nature of this information at the time of data collection.

Article 9 – Commercial Offers

You may receive commercial offers from the Controller. If you no longer wish to receive them, please send an email to info@cocomora.com.
If you encounter any personal data during your visit to the Website, you must refrain from collecting it or any other unauthorized use as well as any action that constitutes an invasion of the privacy of that person(s). The Controller is in no way responsible in the aforementioned situations.

Article 10 – Data Retention Period

The data collected by the Controller of the Website is used and stored for the duration determined by law.

Article 11 – Cookies

  1. A cookie is a small text file that is placed on your computer’s hard drive when you visit our website. A cookie contains data so that you can be recognized as a visitor on each visit to our website. This allows us to tailor the Website specifically to you and facilitates logging in. When you visit our website, a banner appears informing you about the use of cookies. By continuing to use our website, you accept the use of these cookies. Your consent is valid for a period of thirteen months.
  2. We use the following types of cookies on our website:
    • Functional cookies: such as session and login cookies to track session and login information.
    • Anonymized Analytical Cookies: to gain insight into website visits based on information about visitor numbers, popular pages, and topics. This enables us to better tailor communication and information provision to the needs of visitors to our website. We cannot see who visits our websites or from which PC the visit takes place.
    • Non-anonymized Analytical Cookies: to gain insight into website visits based on information about visitor numbers, popular pages, and topics. This enables us to better tailor communication and information provision to the needs of visitors to our website.
    • Tracking Cookies: such as advertising cookies that are intended to display relevant advertisements. Personal interests can be derived from information about visited websites. This allows organizations to display targeted advertisements to their website visitors. Tracking cookies allow for the creation of profiles and different treatment of individuals. Personal data is generally processed using tracking cookies.
  3. More specifically, we use the following cookies:
    • Google Analytics anonymized (analytical cookies)
    • Google Analytics (analytical cookie)
    • Facebook (tracking cookie)
    • Google Adwords (tracking cookie)
  4. When you visit our website, cookies from the Controller and/or third parties may be installed on your equipment.
  5. For more information about the use, management, and deletion of cookies for each type of operating system, we invite you to consult the following link: https://autoriteitpersoonsgegevens.nl/en/topics/internet-television-telephone-and-post/cookies#faq

Article 12 – Images and Products Offered

No rights can be derived from the images associated with the products offered on the Website.

Article 13 – Applicable Law

These terms and conditions are governed by Dutch law. The court of the location of the Controller is exclusively competent in any disputes concerning these terms, unless a statutory exception applies.

Article 14 – Contact

For questions, product information, or information about the Website itself, please contact: Cocomora, info@cocomora.com.